The Kramer Group, TKG Healthcare Technologies (TKG), a leading provider of Software-as-a-Service Revenue Cycle QA products, announces a new partnership with Acxiom® Corporation that will incorporate address verification and identity check services into TKG’s flagship web-based quality assurance patient access solution, Registration Quality Improvement (RQi).
“The integration of Acxiom technology with RQi gives hospitals and healthcare professionals an easy-to-use, advanced system for verifying vital patient registration information at the ‘front door’ with unparalleled accuracy,” TKG Healthcare Technologies CEO Charles Kramer said. “Registrars will have the opportunity to triple check and validate a patient’s information before receiving services both in real-time and daily batch mode processing.”
Acxiom’s integrated service will provide vital information searches on three levels: a basic postal service address deliverability check, a comprehensive address deliverability match, and an identity service that provides Social Security, DOB, and best address validation.”
“We are excited about our relationship with TKG, as a demonstration of Acxiom’s commitment to drive value to healthcare payers and providers by reducing manual work, reducing collections problems and providing a better patient experience,” said Acxiom Healthcare Industry Executive Darin Hicks. “This robust technology will help to ensure superior data quality and operational efficiency, allowing hospitals and healthcare professionals more time to focus on the needs of their patients.”
RQi is an automated front-end healthcare registration data quality improvement solution using Six Sigma process improvement methods to detect and flag registration errors for correction upon admission and prior to discharge and billing. Operating with a patent-pending state-of-the-art rules engine and customized set of business rules, RQi provides 100 percent data accuracy, improved employee accountability, intuitive workflow, and immediate user feedback. TKG’s RQi implementation team customizes each system on site to ensure maximum performance and customer satisfaction.
About TKG
The Kramer Group, Inc., TKG Healthcare Technologies, is a revenue cycle services company specializing in healthcare software solutions. TKG provides clients with cutting-edge, web-based technology as well as “turn-key” dedicated client support and advanced training. With more than 150 years of combined revenue cycle experience in the health care industry, TKG experts provide the tools that will improve existing operations, increase employee proficiency, and enhance revenue cycle performance on a cost-effective basis with an extremely high return on investment across the entire health care revenue cycle. Visit http://www.kramergroup.com for more information, or call (407) 872-7969.
About Acxiom
At Acxiom, we make information intelligent for many of the world’s leading and most dynamic companies, enabling them to acquire new customers, retain their most valuable customers, communicate with customers in the methods and times they prefer, and make profitable marketing and business decisions. Acxiom’s unmatched customer insight is achieved by blending the world’s largest repository of consumer data, award-winning technology and analytics, multi-channel expertise, privacy leadership, and superior knowledge of a wide spectrum of industries. For more information about Acxiom, visit www.acxiom.com.