Roselle NJ – May 13, 2008 Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced  that the inaugural schedule for its ServicePLUS training for the repair of HP laser printer  will run from August 11th  through  15th, 2008. These courses will count toward the ServicePLUS factory certification and will be held in Metrofuser 's  west coast training center in Santa Ana California just minutes from Disneyland. You can send your technicians to any or all of the classes available. The schedule is as follows:

Day 1, August     11th  Color Laser theory and troubleshooting 
Day 2, August     12th  HP Color LaserJet 4600/4650/5500
Day 3, August     13th  HP Color LaserJet 4700/CP4005
Day 4, August     14th  HP LaserJet 9000/9050 
Day 5, August     15th  Service Contracts Quoting and Writing

Metrofuser's  ServicePLUS Training is a compilation of collaborative disciplines, parts theory, service management and general printer repair. Our classes provide students with hands-on, real-life scenarios challenging them to repair everything possible for each technology element with their own hands. Students break it, fix it, install it, troubleshoot it, integrate it, migrate it, upgrade it and deploy it. That’s what makes Metrofuser's ServicePLUS   Training better than others.

Metrofuser's ServicePLUS   Training will provide technicians with all of the comprehensive tools needed by a novice and will prove to be more than sufficient for the industry expert looking to get certified. This includes one of the only suites of courses covering the management side of the field service industry.  This integration between the parts and service industries has allowed us to author training so comprehensive it is backed by three types of certifications: Certified Imaging Specialist, Independent Service Professional, and Service Management Professional. These certifications provide a competitive edge by elevating the expertise of your team above and beyond that of your competitors.

Get Certified
Simply put, a technician that becomes certified has verified their professional ability relating to installation and support of network laser printers. This proof shows employers and clients that you posses the knowledge needed to service equipment right –the first time!  Whether you are an entry-level or experienced technician, support printing and document imaging devices as only part of your job or are interested in expanding your credentials, Certification offers proof of your skills. All students will receive Certificate of Achievement for taking the course only thru passing the test you will be awarded a certification. Our Certifications include Service Manager Professional (SMP), Independent Service Professional (ISP) and Certified Imaging Specialist (CIS). 

Who Should Attend?

·         Entry-level technicians

·         Seasoned technicians

·         Help desk personnel

·         Government technicians

·         Repair / call center personnel

·         Hardware manufacturer technicians

·         Copier technicians

·         Sales/Customer service personnel

About The Instructor/Author
David Burchell holds SMP, ISP, CIS Master Technician certifications and is the Director Of Support & Training for Metrofuser.  He has been in the printer service industry for 9 Years working as the service manager and director of service for a INC. Magazine Top 500 Companies recipient. Under his tenure his service department grew 200%+ monthly and he managed contracts nationwide. David served in the US Army in Desert Storm as a tank driver and holds OEM certifications with Hewlett Packard, XEROX, Lexmark, Brother, Tektronix and Copystar. 

About Metrofuser
Metrofuser remanufactures and distributes printer parts for HP and Lexmark laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit http://www.metrofuser.com, or call 888-Fusers-1 Ext 107