“One of the biggest challenges for employees today is learning how to get along with their supervisor,” says Keith Rosen, Executive Sales Coach and Best Selling Author of Coaching Sales People into Sales Champions.

According to a recent Maritz® Poll, There are FOUR difficult boss personality types.  “Discovering which one you’re dealing with will help you learn how to work more effectively and enjoyably with your boss.”

*         Win-At-Any-Cost - Tough, controlling and ruthless. Worse yet, they are not seen as honest, ethical or intelligent by their direct reports.

*         Taskmaster - This boss is tough, controlling and task-driven. This is a

Although the title of this installment of my series on the Top Ten Cyber Menaces for 2008 may seem humorous, this is a very serious cyber security issue.  As I stated in Part 1 of this series, my goal is to raise awareness and to focus on the business impact of the CMW (Cyberspace Most Wanted) threats.

The CPU snatchers I refer to are the Botnets that are running out of control throughout the Internet.  Bots are not a “new” cyber security phenomenon; they have been in cyberspace for several years.  They have become more sophisticated and seem to be the preferred choice for crime ware activities today.  Thus, security managers can no longer point to a well configured anti-virus system and say they are protected from malware.  Even though a well

Many small business owners make the mistake of launching their website and never looking at it again!  If you're not updating your website regularly, visitors aren't likely to visit your site on a regular basis, and you may even be reducing your chances of higher search engine rankings.  Improving your search engine rankings is much easier when your site is updated with fresh content, contains significant keywords, and features relevant backlinks.  Developing a valuable small business internet marketing strategy is essential for driving traffic and increasing website optimization—a well-developed strategy can also make your website more credible.

Is your site outdated or in need of a refresher?  Here are just a few top signs that your website could be br

There are so many online video tutorials on the web. But how to find the perfect online video tutorial this is the big question? There are good and bad online Video tutorials. Good tutorials offers you waste knowledge on particular subjects on the other hand bad online video tutorials vast you precious time. I have divided the perfect online video tutorial into the 4 phase. In my view all this 4 factor help you to find out the perfect online video tutorial. (1) Multiple online Videos (2) Professional videos (3) Step by step with Easy Language (4) Numbers of videos

(1) Multiple online Videos - The tutorial must consist the multiple online Video training Tutorial. In my view the best tutorial is that which provide multiple online educations vide

Today, "going green" is a concept that more and more knowledge workers are embracing in their everyday lives. Millions of computers stay on at night, offices stay lighted, chargers charge phantom devices, and the print button is used far too often.

Following these steps will make your office a little greener and more environmentally friendly.

1.) Unplug chargers, such as those for mobile phones or smartphones, when not in use.  Chargers still consume energy when plugged in, even if not charging a device.
2.) Go paperless.  Print less and sign up for paperless billing from vendors and credit card companies.  Think about how much extra paper we generate needlessly.  When you do print, use double-sided printing to save paper and

Two recent court rulings have started the long awaited strike on offensive and damaging user submitted content in regard to online communities. The legal decisions have left online social networking websites vulnerable to future attacks from licensed content providers as it relates to the user submission medium, forcing both ISP’s and websites to a level of increased accountability.

News.com reported on April 8th, “For more than a decade, Web site operators have enjoyed a broad legal shield against lawsuits filed over material posted by their users, which has let user-driven sites like YouTube and MySpace.com flourish.  But a pair of recent rulings by federal district judges has chipped away at that protective shield. If those decisions are upheld on appeal, and

In good times, running a company is exhilarating. Money is flowing, customers are happy, employees have a spring in their step. In not-so-good times—like now—the very same job can feel like scaling Mt. Everest in a snowstorm while wearing a knapsack filled with bricks and suffering from a bad case of the flu. All reports indicate that a recession is coming and you suspect the next few years will be rough. You know there's no "magic pill" for business success, but you do wish someone would at least give you, say, a guidebook to healthy habits.

Actually, says Quint Studer, there is something you can do to fortify your company for the future: create an organizational culture that develops great leaders today and instills the mechanisms and the mindset that will

Have you ever found yourself in a situation like this – where your new, fast and efficient computer mysteriously turns into a snail just months after you bought it? Firstly your internet speed slows down for no apparent reason, and then even opening a Word document becomes irritatingly slow. You don’t know why that has happened and what’s even worse – you have no idea what to do about it!                 

Probably the first thing you do is run different anti-viruses to check if your PC is infected. Usually all you are likely to find are one or

Small businesses typically focus on researching, understanding and managing elements related to their businesses. That’s good business sense, after all.
Accountants, in other words, invest time maintaining pace with changes (legislative, economic, etc.) that impact their customers, servicing clients and building their businesses. Physicians, dentists, plumbers, financial services companies, non-profit organizations, automotive dealerships and numerous other small business do just the same.
Few, if any, have time to monitor the daily changes that impact information technology. Even fewer possess the resources necessary to keep current with changes to Microsoft Windows, Microsoft Office, proprietary business software, critical business applications, printing technologies

In today’s ever-changing market, the service provider must seek new ways to separate themselves from their competition. Sales forces are under increasing pressure to gain ground in markets that seem to be at saturation, and customer retention is a must. One of the keys to customer retention is the ability of a technician to “fix the customer”. Communication is the key to this process, and I have a few pointers that may help.

The first step in “fixing the customer” is to listen. Completely listen to what the end user is trying to tell you. Remove your technician mufflers so to speak and hear what the end user is really having trouble with. I was once told that the definition of a print defect is the difference between what the printer is doing and wha